Deposits, Withdrawals and Verification on 399com

When you want to move your 399com balance back out, go to the withdrawal section in your account and choose bKash, Nagad, or Rocket — whichever wallet you used to deposit. Enter your wallet number carefully; it must match the account already linked to your 399com profile. Type in the amount you want to withdraw and confirm. The request goes to our

processing queue and your wallet receives the funds once the transfer clears the network. If your account has not completed verification, the system will prompt you to do that before the withdrawal can proceed — completing KYC once removes that step from every future withdrawal.

Verification is how we protect your account balance — it confirms that only you can request withdrawals. Upload a clear photo of your national ID or passport from the account settings page; the image needs to show your name and photo without glare or cut edges. We also ask for a short selfie to match against the document. Once our team reviews

the submission, your account is marked verified and withdrawals process without further document checks. Think of it as a one-time step that makes every future transaction faster. If you run into any issue uploading, our Bangladesh support team can walk you through it.

Open your 399com account, head to the cashier, and the deposit counter lists bKash, Nagad, and Rocket at the top — no scrolling through irrelevant options. Choose your wallet, copy the account number shown on screen, switch to your wallet app, and send the amount with your PIN. The reference number the wallet generates is your confirmation. Your 399com balance updates once

the wallet network confirms the transfer. Players in Dhaka and elsewhere across Bangladesh use this same path on any Android or iOS device without needing a desktop.